IA generativa y asistentes inteligentes

Resumen

El artículo analiza el desarrollo histórico de las interfaces humano-máquina, desglosa los elementos fundamentales de una interfaz conversacional (administrador, orquestador, integración de IA, entre otros), y evalúa su transición hacia la autonomía a través de la Agentic AI. Se incluyen ejemplos prácticos y consideraciones regulatorias. Las interfaces conversacionales han pasado de ser sistemas rígidos basados en reglas a herramientas avanzadas potenciadas por IA generativa. Aunque enfrentan desafíos como costes, seguridad y regulación, la integración de grandes modelos de lenguaje (LLM) y el enfoque hacia la autonomía (Agentic AI) posicionan a estos sistemas como el futuro de la interacción humano-máquina, transformando cómo nos comunicamos y trabajamos.

Palabras clave:

asistente, interfaz conversacional, interacción humano-máquina (HMI), inteligencia artificial generativa (GenAI), grandes modelos del lenguaje (LLM), procesamiento del lenguaje natural (NLP)

Citas

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